Return & Refund Policy

General Returns

We do not offer returns or exchanges. If your order arrives damaged or incorrect, please notify us within 7 days of receipt.

Damaged or Wrong Items

For damaged or incorrect items, email us at info@must-haven.com with photos and your order number within 7 days of delivery. We'll resolve the issue promptly.

Claims

Claims for misprinted, damaged, or defective items must be made within 30 days of receipt. Claims for lost packages must be made within 30 days of the estimated delivery date.

Return Process

Returned items should be sent to the default Must Haven facility address. Unclaimed returns are donated to charity after 30 days.